Thursday, February 22, 2007

Complete Website Solutions: Tips for choosing a Web Solutions Provider

Your website is intrinsic to your business, whether you're running an online store looking to attract Local customers through the web or any business in between. Your web solutions provider should be a good partner and a strong source of support for your online needs. Check out these tips for businessman who are either looking for their first provider or are looking to switch to a provider that better suits their business. Who you choose will have a big impact on your and your customer's web experience.

1. You shouldn't have to be a technology virtuoso to get your business's website up and running. Look for a web solutions provider that offers a variety of template option to help get your site online. Templates should be easy to use and customizable. A wizard interface that walks you through the template is a great way for users who are new to building websites to get comfortable and get a professional-looking website up quickly. A provider that has experience with small businesses will understand your needs and be able to guide you through the process.

2. It's not just about having a place to park your website. Look beyond the basics to see what extras a provider offers. Your website solution provider must provide you basic web services like application development, web marketing, design great business logos & business portals or we can say B2B sites. Search Engine Optimization is another helpful feature to look for. Finally, look for a web solutions provider that can give you statistics tools. Those can help you monitor your website's performance and find out information like where your visitors are coming from and at what times your site is busiest.

3. Your business is growing, and your web solutions provider needs to be able to grow with you. Your website might start out as a basic informational site, but you could decide you want to sell your products online or want to offer more advanced services to your customers. Check out what packages and services a provider offers. You should be able to move up to more sophisticated packages as your business needs increase. Look for e-commerce services and more advanced e-mail services that can handle your customer and employee growth as needed.

4. Make sure you find a web solutions provider that knows how important reliability is when it comes to dealing with your customers. Uptime, the amount of time your website is up and running and viewable online, is a great measure of reliability. Don't settle for anything less than 99.9 percent uptime. Also, ask what your potential provider does to protect your website data. Regular data backups are an absolute necessity.

5. In an online world of bits and bytes, its still people who make things happen. Customer service should be a top priority for a web solutions provider. Whether you're just looking for more information on product offerings or have a question about your site, find a provider that has actual people there to help. Cogniter Technologies goes beyond e-mail support to offer free 24/7 phone support that connects its customers to a real, live and understanding customer service consultant. Having over 4 years of experience in providing internet services and solutions and having completed hundreds of projects in different domains Cogniter Technologies has built a large database of knowledge that enables us to deliver the “right” solutions that address the needs of clients. Businessman can't afford to wait hours on hold or days for an e-mail response. When it comes to your business, you need to be able to handle your web solutions on your own schedule.


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